1.Terms and Conditions

Houseofmath.com is owned and operated by House of Math AS («House of Math» or «Us»), a Norwegian company with organization number 936 203 477. House of Math AS has its registered address at Bygdøy allé 23, 0262 Oslo, Norway. You may contact us at support@houseofmath.com or by telephone at +47 22 150 300. By using the portal houseofmath.com (“Portal”) or our services (“Services”), you consent to these terms and our privacy policy (“Terms and Conditions”). These Terms and Conditions describe which rights and duties you have as a user of the Portal and our Services, and constitutes an agreement between you as a user and House of Math. These Terms and Conditions apply as long as you use our Portal or your account is deleted by you or by House of Math.

PLEASE READ THE TERMS OF USE (“AGREEMENT”) CAREFULLY BEFORE USING THE SERVICES OFFERED BY HOUSE OF MATH. THIS AGREEMENT CONTAINS A PROVISION THAT REQUIRES YOU TO RESOLVE ALL DISPUTES WITH HOUSE OF MATH ON AN INDIVIDUAL BASIS AND THROUGH FINAL AND BINDING ARBITRATION, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMITS THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE. BY USING THE SERVICES, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND ALL OF THE TERMS OF THIS AGREEMENT AND AGREE TO BE BOUND BY AND COMPLY WITH THIS AGREEMENT, WHICH IS A CONTRACT BETWEEN YOU AND HOUSE OF MATH. IF YOU DO NOT UNCONDITIONALLY AGREE TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MAY NOT USE THE SERVICES. IF YOU ARE A CONSUMER, NOTHING IN THIS AGREEMENT LIMITS ANY RIGHTS YOU HAVE UNDER MANDATORY CONSUMER PROTECTION LAW, INCLUDING ANY RIGHT TO BRING A DISPUTE BEFORE A COMPETENT COURT OR PUBLIC COMPLAINT BODY WHERE SUCH RIGHTS CANNOT BE WAIVED.

Access

Subject to the terms and conditions of this Agreement, the software and services provided in connection with the Service are solely for User's own personal use, and not for the use or benefit of any third party. House of Math may change, suspend or discontinue the Services, including the availability of any feature, database or content, at any time. House of Math may also impose limits on certain features and services or restrict User's access to parts or all of the Services without notice or liability, subject to mandatory consumer protection laws and any statutory rights relating to paid digital services. House of Math reserves the right, at its discretion, to modify this Agreement at any time. The User shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Service by User following such notification constitutes User's acceptance of the terms and conditions of this Agreement as modified. For paid subscriptions, material changes will be notified in advance by email or another durable medium where required by law.

User certifies to House of Math that if User is an individual (i.e., not a corporation) User is at least 13 years of age. If User is under the age of 13, then User needs to have the legal consent of a legal guardian to enter this Agreement. User also certifies that User is legally permitted to use the Service and takes full responsibility for the selection and use of the Service.

In consideration of your use of the Service, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Service's registration form (such information being the "Registration Data") and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or House of Math has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, House of Math has the right to suspend or terminate your account and refuse all current or future use of the Service (or any portion thereof).

Terminate Your Account

If you wish to cancel a subscription, you must do so yourself by logging into your account, going to Settings, and selecting Manage Subscription. You may also contact us at support@houseofmath.com if you need help cancelling your subscription. If the subscription was created through our app in Google Play, cancellation must be carried out directly in Google Play under Payments and subscriptions. Upon cancellation, you will retain access to the Service content until the end of your current subscription period, and no further charges will apply after that period.

If you wish to delete your account, you must send an email to support@houseofmath.com. It is your responsibility to ensure that there is no active subscription linked to the account you wish to delete. If the account is deleted while an active subscription is still in effect, no refund will normally be provided for any remaining subscription period. This does not limit your statutory rights, including any right of withdrawal, complaint rights, or remedies for defects in digital services under applicable law.

We reserve the right to change, temporarily block, deactivate, or delete your account at House of Math, or to deny you access to our Services, if there are substantial reasons to do so. Substantial reasons may include commercial use without agreement, breach of these Terms and Conditions, unlawful use, misuse of the Services, security risks, or violation of applicable law. Before blocking, deactivating, or deleting your account, we will normally contact you and give you an opportunity to remedy the matter, unless serious misuse, a security risk, or unlawful activity makes immediate action necessary. If your account is deleted due to abuse, you may be denied the creation of a new account. If you terminate your account or your account is deleted, it is not possible to restore your content or user history.

Payments, Subscriptions, renewals

There is a fee for some of our Services, including a subscription to certain Services. The price displayed for a paid Service is the total price for that Service and includes all taxes and any additional costs stated at checkout. Where the fee is a subscription, we may change the fee to be charged for your next subscription period, provided we first notify you by email or another durable medium. Price changes apply only to future subscription periods. If you do not wish to continue at the new price, you may cancel the subscription before the new price takes effect. Where the fee is for something other than a subscription, we will notify you in advance of any rate changes.

Before you complete a purchase, we will provide information about the Service you are purchasing, the price, the billing period, any trial period, when the first payment will be charged, whether the subscription renews automatically, and how the subscription can be cancelled.

All fees are payable in accordance with the payment terms in effect when payment is due. We may offer some promotional trials or time-limited discounts or offers for certain Services or Users from time to time. If you sign up or register through a trial, promotional, or discount event, your rights of use will be subject to and limited by the terms of the trial, promotion, or discount offer and will terminate or renew in accordance with the terms of the offer or any additional terms communicated related to the trial, promotion, or discount offer. If you start a free trial, you pay 0 at the start of the trial. If you do not cancel the subscription before the trial period ends, your chosen payment method will be charged the price and billing period shown in the checkout window. If you do not pay fees applicable to the Services, you may not use or access those paid Services features. Unless otherwise expressly stated in the policies applicable to a Service, any fees paid for Services are non-refundable, to the fullest extent permitted by law. This does not limit your statutory rights, including any right of withdrawal, complaint rights, or remedies for defects in digital services under applicable law.

After you enter into a paid subscription or other paid Service agreement, we will send you an order confirmation by email. The confirmation will include information about the Service, the price, the billing period, any trial period, the first payment date, automatic renewal, cancellation, the right of withdrawal where applicable, the withdrawal form, and the applicable Terms and Conditions.

Where a Service has a fee, you must use either a credit card or other acceptable or approved payment method to activate and maintain that Service. You will be responsible for the fees and all applicable taxes for any Service ordered. If we do not receive payment from your credit card or payment method, you agree to pay all amounts due hereunder upon demand and will be solely responsible for any dispute with your payment provider. Should your credit card or payment method be denied, we reserve the right to recharge the credit card or payment method for any outstanding amounts. You will not be charged more than the amount of the fees for the Service(s) you have purchased.

House of Math does not sell the Service to children, but only to adults who can purchase the Service with a credit card or other permitted payment method. If you are under eighteen (18) years of age, you may use the Service only with the involvement and consent of a parent, legal guardian, or at the direction of your School. Your School may impose additional policies regarding the use of the Service, with which you must comply.

Automatic Renewal

User's subscription to the Service will continue indefinitely until cancelled by User (via the cancellation mechanisms provided on the Site). After User's initial subscription period, and again after any subsequent subscription period, User's subscription will automatically continue for an additional equivalent period, at the price User agreed to when subscribing. User agrees that User's account will be subject to this automatic renewal feature. If User does not wish User's account to renew automatically, or if User wants to change or terminate User's subscription, please log in and go to the Settings page and choose Manage Subscription page. If User cancels a subscription, User may use such subscription until the end of then-current subscription term and the subscription will not be renewed thereafter. However, User will not normally be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period. This does not limit any statutory rights you may have as a consumer.

For ongoing subscriptions, House of Math will send you a direct reminder at least every six months that the subscription is active and that you may cancel it.

By subscribing, User authorizes House of Math to charge User's credit card, debit card or other payment method at such time and again at the beginning of any subsequent subscription period, including any sales or similar taxes imposed on User's subscription payments. Upon the renewal of your subscription, if House of Math does not receive payment, User agrees that House of Math may either terminate or suspend User's subscription and continue to attempt to charge User's payment method provider until payment is received (upon receipt of payment, User's account will be activated and for purposes of automatic renewal, User's new subscription commitment period will begin as of the day payment was received). If User does not terminate User's subscription and/or if User continues to use the Service, User agrees that House of Math is authorized to charge the payment method in User's Service account. House of Math may also seek payment directly from User. Charges may be payable in advance, in arrears, per usage, or as otherwise specified when User initially subscribes to the Service.

Promotions

Any free trial or other promotion that provides subscriber-level access to the Service must be used within the specified time of the trial. If a free trial converts into a paid subscription, the price, billing period and first payment date will be shown before you complete the purchase. User must cancel User's subscription before the end of the trial period in order to avoid being charged a subscription fee.

Right of Withdrawal for Consumers

If you are a consumer, you have the right to withdraw from the agreement within 14 days without giving any reason. The withdrawal period starts on the day after the agreement for the subscription or Service was entered into.

To exercise the right of withdrawal, you must give us a clear notice before the withdrawal period expires. You may send the notice to support@houseofmath.com. You may use the standard withdrawal form included at the end of these Terms and Conditions, but this is not required.

If you exercise the right of withdrawal, we will reimburse the payments received from you without undue delay and no later than 14 days after we receive your notice of withdrawal. Reimbursement will normally be made using the same payment method that you used for the purchase, unless otherwise agreed.

The right of withdrawal is not the same as ordinary cancellation of a subscription. Cancellation stops future payments. Withdrawal means that you withdraw from the agreement within the withdrawal period.

Digital Services, Updates and Defects

House of Math will provide the digital Service in accordance with this Agreement and the requirements of applicable law, including the Norwegian Digital Content and Digital Services Act (digitalytelsesloven) where it applies.

If the Service does not perform as agreed, or if there is otherwise a defect in the digital Service, you may contact us at support@houseofmath.com. Depending on the circumstances and the requirements of applicable law, you may be entitled to rectification, a price reduction, termination of the agreement, or compensation.

We will provide necessary updates, including security updates, where required for the Service to perform as agreed.

Intellectual Property

All content in this Portal is owned, unless otherwise specified, by House of Math. The Portal's content is protected by copyright, trademark law and other intellectual property laws. Users are under no circumstances allowed to use the Portal's content in another way than in accordance with the Terms and Conditions. Use of trademarks from the Portal presupposes written consent from House of Math or other rights holders. Unless otherwise stated, any reproduction, publication, processing, transfer, storage or other use of the content of the Portal requires prior written approval from House of Math. Exceptions are made for incidental storage on your own device or printing for personal use.

Questions, Complaints and Consumer Disputes

If you have any questions about the Portal or the Services, you may contact us at support@houseofmath.com. If you wish to complain about an error or defect in the Service, please describe the issue and when it occurred so that we can investigate the matter.

If you are a consumer and we do not reach an agreement, you may contact the Norwegian Consumer Council (Forbrukerrådet) for guidance. You may also submit a complaint to the Norwegian Consumer Authority (Forbrukertilsynet) or the Norwegian Consumer Complaints Board (Forbrukerklageutvalget) where the matter falls within their complaint handling schemes.

Choice of Law

These Terms and Conditions are subject to Norwegian law. Any dispute regarding the Terms and Conditions that the parties do not solve with dialogue, shall be decided by Norwegian courts unless compelling consumer protection rules dictate otherwise.

Important health warning about photosensitive seizures

A very small percentage of people may experience a seizure when exposed to certain visual images, including flashing lights or patterns that may appear in video games or other online activities. Even people who have no history of seizures or epilepsy may have an undiagnosed condition that can cause these “photosensitive epileptic seizures” while playing video games.

You should immediately stop playing and consult a doctor if you or they experience any symptoms such as lightheadedness, altered vision, eye or face twitching, jerking or shaking of arms or legs, disorientation, confusion, or momentary loss of awareness. Seizures may also cause loss of consciousness or convulsions that can lead to injury from falling down or striking nearby objects.

Parents and Teachers should watch for or ask their children about the above symptoms. You can reduce risk of photosensitive epileptic seizures by taking the following precautions:

Play in a well-lit room. Do not play if you are drowsy or fatigued

If you or any of your relatives have a history of seizures or epilepsy, consult a doctor before playing video games or other screen-focused activities.

Use of the Services

Users must use the Services subject to and in compliance with this Agreement and all applicable local, provincial, state, national and international laws, rules and regulations. The Services, including all content, features and functionality thereof, are owned by House of Math or its licensors. Subject to this Agreement, House of Math grants you permission to access and use the Services, solely for your own personal, non-commercial use, and not for the use or benefit of any third party. We reserve all rights not expressly granted to you in the Services and the House of Math Content. We may also impose limits on certain services and/or features or restrict your access to parts or all of the Services, in our sole discretion and without notice, subject to mandatory consumer protection laws and any statutory rights relating to paid digital services.

You are solely responsible for any activity that occurs through your account, for maintaining the confidentiality of your account information and password, and for restricting access to your account and your computer. If your account has been compromised or if you suspect unauthorized use of your account, notify us immediately at the contact information provided at the bottom of this Agreement. Without limiting the foregoing, Parent Users and Teacher Users who create or are linked to accounts for minor children are responsible for the acts and activities of those children in connection with the use of the Services, and that this Agreement and House of Math´s Privacy Policy will apply to those minor children’s use of the Services.

Tutor-On-Demand

Assignment of Tutor

House of Math assigns Tutors at its own discretion and based on the Student’s/Customer’s order. House of Math reserves the right to assign a substitute Tutor and/or a new Tutor for some or all of the sessions included in the Tutor Package.

House of Math shall, as far as possible, accommodate the Student’s potential desire on change of Tutor. A change of Tutor shall be made without any additional costs for the Student/Customer.

The Tutor Package

Content

The content and number of lessons included in the Tutor Package appear from the Student’s/Customer’s order form and confirmation.

The lessons included in the Tutor Package must be used within 12 months from the time of purchase. In special circumstances, for example in case of the Student’s long-term illness, the content of the Tutor Package may, upon further agreement with House of Math, be used later than 12 months after purchase.

Time, place and duration of lessons

The time, place and duration of the lessons shall be agreed between the Student/Customer and the Tutor.

Normally, the tuition takes place at a public and central place of education. Alternatively, the tuition may, upon agreement and for a surcharge of 25%, take place in the Student’s home, provided that the Tutor’s commute is less than 90 minutes.

House of Math reserves the right to conduct some or all of the lessons included in the Tutor Package ordered, online. In such case, any surcharge paid for tuition in the Student’s home will be refunded.

Cancellation

If the Student does not appear at an agreed lesson, or has not cancelled or notified a change of an agreed lesson at least 24 hours before the lesson is to take place, the lesson will be deemed completed. If the Student is absent from an agreed lesson in more than 10 minutes, without prior notice, the Student is regarded as not appeared at the lesson.

In case of a cancellation by the Tutor or House of Math, the lesson shall, as far as possible, be performed by a substitute Tutor. If neither the assigned Tutor nor a substitute is able to perform the lesson at the agreed time, the Student shall, as far as possible, be offered a new lesson at a later time. Alternatively, the paid amount will be refunded by transfer to the bank card used by the Student/Customer upon ordering.

Other than the above situations, the Tutor and the Student/Customer may agree upon changes in the lessons.

Price and payment

The prices for tuition appear upon ordering of a Tutor Package and payment is completed upon ordering.

Prohibited conduct

By using the Services, you agree that you will not conduct, conspire to, participate or otherwise engage in fraudulent, abusive, or otherwise illegal activity and that any such activity will be grounds for termination of your right to access or use the Services. Hacking or harming the Services is prohibited. Specifically, you agree that you will not (i) post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any other User; (ii) use the Services to violate computer or network security measures, transfer or store illegal material (including threatening or obscene material), or engage in any kind of illegal activity; (iii) use any automated or non-automated system, including but not limited to “spiders,” “robots,” “offline readers,” “scrapers,” etc., to copy, distribute, disclose, or access the Services, interfere with the proper working of the Services or place an unreasonable load on the Services’ infrastructure; (iv) run or activate Maillist, Listserv, or any form of auto-responder or “spam” on the Services; (v) attempt to interfere with or decipher any transmissions to or from the servers running the Services; (vi) transmit any malicious software agents through the Services; (vii) use the Services for any commercial solicitation purposes; (viii) interfere with the proper working of the Services; (ix) bypass the measures used by House of Math to prevent or restrict access to the Services.

Acceptable use and code of conduct

You agree to adhere to the following rules when using the Services:

You will not use the Services to violate a person’s right to privacy or otherwise collect, use, or disclose data, including personal information, about other users without their consent or for unlawful purposes.

You will not bully, intimidate, or harass, any User or use the Services in any manner that is threatening, abusive, violent, or harmful to any person or entity.

You will not use the Services in any way to upload, post, transmit, email or otherwise distribute content that: is hate speech, discriminating, defamatory, threatening, pornographic or otherwise obscene; incites violence; contains nudity or graphic or gratuitous violence; or is otherwise objectionable as reasonably determined by House of Math.

You will not use the Services in any manner that would disparage House of Math.

You will not impersonate a House of Math employee, or any other person, or falsely state or otherwise misrepresent your affiliation with any person or entity.

You will not use the Services in a manner that is harmful to minors. Without limiting the foregoing, you will not transmit or post any content anywhere on the Services, including any User Content that violates child welfare laws, pornography laws, or sexual exploitation laws.

You will not use the Services for any unlawful purpose or that is not in accordance with this Agreement. You agree not to access or use House of Math or any House of Math Services for any purpose that is illegal or beyond the scope of the Services’ intended use (in House of Math´s sole judgment).

You acknowledge and agree that your violation of any of these conditions, at House of Math’s sole discretion, may result in the immediate suspension or termination of your account and your access to the Services.

Hyperlinks and Third Party applications

The Portal may contain hyperlinks to other websites owned and provided by a third party. By clicking these hyperlinks you may leave our Portal. House of Math does not control the design of, or influence the content on, websites provided by third parties. Even if we provide such links, this does not mean that we endorse or are responsible for information, products, services, or anything else provided through those links. Since House of Math does not assume responsibility for the processing of your personal data on third-party websites, House of Math recommends that you read the terms and privacy policies applicable to your use of such websites. Use of third-party websites occurs solely at the user's risk.

We use reCAPTCHA from Google to protect the site, and the Google Privacy Policy and Terms of Service apply.

Consent to Contact

By signing up or subscribing to this Service, you consent to being contacted by House of Math with service-related communications. Contact from House of Math about tips and tricks on learning math, gamification elements, rewards, and other content related to the Service may be considered part of the Service. Motivating Users to do math is a core component of the Service, and several channels for communication may therefore be used as part of the Service.

Where permitted by law, or where you have consented, we may also send you relevant information, news, and offers by email. You may opt out of marketing communications when creating your account, in the individual marketing communication, or directly in your account profile. This does not apply to emails that are necessary to administer the agreement, such as payment confirmations, cancellation confirmations, reminders that an ongoing subscription is active, information about material changes to the Service, or legally required information.